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Help center›Team and brands

Team and brands

  • How do I add a teammate to the dashboard?
  • What does my client see in the client portal?
  • How do I add a new brand? (Ajans plan)
  • I've reached my brand limit. How do I get more brands?
  • How do I replace my brand with a different brand on the Takip, Growth or Scale plan?
  • How do I change my brand details? Can I change the brand name?
  • How do I add, edit or remove a competitor?
  • I want to add a new market (country) or change my market
  • How do I switch between brands?
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How do I add a teammate to the dashboard?

Inviting teammates to the dashboard and setting their roles isn't available yet. On the Settings › Team and access page, this section shows as “Coming soon”.

Right now you can't add a second dashboard user to your account. On the Settings › Team and access page, the “Team members and roles” card carries a “Coming soon” label.

If your teammate signs up with their own email, they don't join your account. They open a separate account of their own and can't see your brands.

The invite link on the Refer and earn page isn't a team invite either. Anyone who comes through that link opens a separate account of their own.

The Client portal card on the same Team and access page doesn't give access to the dashboard. It only shares a read-only view of the brand you select.

Still stuck?

Write to us with questions about setup, measurement or billing. We have no phone line; everything runs in writing so what was said stays on record.

Write to us · support@kleur.ai
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