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Help center›Team and brands

Team and brands

  • How do I add a teammate to the dashboard?
  • What does my client see in the client portal?
  • How do I add a new brand? (Ajans plan)
  • I've reached my brand limit. How do I get more brands?
  • How do I replace my brand with a different brand on the Takip, Growth or Scale plan?
  • How do I change my brand details? Can I change the brand name?
  • How do I add, edit or remove a competitor?
  • I want to add a new market (country) or change my market
  • How do I switch between brands?
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How do I add, edit or remove a competitor?

You add a competitor with the “Add a competitor” form on the Competitors page. With “Edit competitors” you can change the name, website and aliases, or remove a competitor from the list.

  1. Open the Competitors page from the left menu.
  2. To add one, fill in the Name field in the “Add a competitor” card. Website and Aliases (comma-separated) are optional. Then click “Add”.
  3. If the page has a “Discovered competitors” section, click the name of a brand that appears in answers but you don't track to add it as a competitor, or use the × next to it so it isn't suggested again.
  4. To edit or remove one, click “Edit competitors”. Pencil (name, website and aliases) and bin (remove from the list) icons appear on the competitor cards. When you're done, click “Done editing”.

Mentions of a newly added competitor are measured from the next scan. When you remove a competitor from the list, its past mention records are kept.

You can't add a second competitor with the same name. In that case, you'll see the warning “A competitor with this name already exists.”

Still stuck?

Write to us with questions about setup, measurement or billing. We have no phone line; everything runs in writing so what was said stays on record.

Write to us · support@kleur.ai
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