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Help center›Team and brands

Team and brands

  • How do I add a teammate to the dashboard?
  • What does my client see in the client portal?
  • How do I add a new brand? (Ajans plan)
  • I've reached my brand limit. How do I get more brands?
  • How do I replace my brand with a different brand on the Takip, Growth or Scale plan?
  • How do I change my brand details? Can I change the brand name?
  • How do I add, edit or remove a competitor?
  • I want to add a new market (country) or change my market
  • How do I switch between brands?
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How do I add a new brand? (Ajans plan)

On the Ajans plan, use “Add brand” in Settings › Brand management or at the bottom of the brand switchers to add a new brand in a five-step window. The first measurement starts right away.

On the Ajans plan, you can add your brands yourself. On the Takip, Growth and Scale plans, one brand is tracked per account.

  1. Open Settings › Brand management and click “Add brand”. The same option is also at the bottom of the brand switchers in the left menu and in the page header.
  2. In the Website step, enter the brand website, the brand name to look for in answers, the location and the language. If the same website is already tracked in your account, the window warns you.
  3. In the Profile step, enter the industry and a brand description between 20 and 400 characters. If a profile could be built from your website, you can edit the suggested details and continue.
  4. In the Topics and Prompts steps, choose the topics and prompts to track. Select at least 3 and at most 10 topics, and at least one prompt; the total number of prompts can't exceed your plan's prompt allowance per market.
  5. In the Competitors step, add at least one and at most 10 competitors, then click “Create brand”.

Once the brand is created, the first measurement starts right away and then repeats automatically every two days. The new brand uses one of the brand slots in your plan.

If your subscription isn't active, you'll see a notice saying a new brand can't be added instead of the window.

Still stuck?

Write to us with questions about setup, measurement or billing. We have no phone line; everything runs in writing so what was said stays on record.

Write to us · support@kleur.ai
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