I forgot my password
Use the “Forgot your password?” link on the sign-in page and a reset link is sent to your email; you set your new password from that link.
- Open the sign-in page and enter your account's address in the “Email” field.
- Click the “Forgot your password?” link. If the field is empty, the warning “Enter your email address first.” appears.
- Once you see “Password reset link sent”, click the link in your email. Open the link in the browser where you made the request.
- On the “Set a new password” page, enter your new password of at least 8 characters in both fields and press the “Save password” button. Once it's saved, you go to the dashboard.
If the link takes you back to the sign-in page, it has expired, has already been used or was opened in a different browser. Repeat the steps from the start.
Your new password can't be the same as the old one. If the email doesn't arrive, check your spam folder.