The verification email didn't arrive
If you don't see the verification email after signing up, check your spam folder, check the address and, if needed, submit the form again with the same address.
When you submit the sign-up form, the “Verify your email” screen opens and shows the address the link was sent to. When you click the link, your 7-day trial starts and you move on to the setup wizard.
If the email didn't arrive, try the following in order:
- Check your spam and junk folders.
- Check the address on the screen. This screen has no button to correct the address or to send the email again. If you typed the address wrong, open the sign-up page again and sign up with the correct address.
- Wait a few minutes, then submit the sign-up form again with the same address. If your account isn't verified yet, the verification email is sent again.
If you try many times in a short period, you'll see the warning “Too many emails were requested in a short time.” The warning “We couldn’t send the verification email.” means the email was not sent; try again in a few minutes. If the warning keeps appearing, write to support@kleur.ai.