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Help center›Trial, plans and payment

Trial, plans and payment

  • How long is the free trial, and what's included?
  • Will I be charged during the trial? Do I need to cancel it?
  • My trial has ended. What happens now? Will my data be deleted?
  • Can I extend or restart my trial?
  • How do I choose my plan, and can I change it later?
  • How do I pay for my plan? Why does the payment window say “isn't open yet”?
  • Where can I download my invoice?
  • How do I cancel my subscription?
  • What are the cancellation and refund terms?
  • What's the difference between deleting a brand and canceling my subscription?
  • How do I switch to the Ajans plan? Why is there no free trial?
  • Can I add Claude to my plan?
  • How does the referral discount work, and what do I get from Refer and earn?
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How long is the free trial, and what's included?

On the Takip, Growth and Scale plans, the 7-day free trial starts as soon as your account is created and runs with the scope of the plan you chose.

You can try the Takip, Growth and Scale plans free for 7 days. The trial is counted from the moment your account is created, not from when you finish setup.

During the trial, the scope of the plan you chose in setup is available: the four core engines (ChatGPT, Gemini, Perplexity and Google AI Overviews), the plan's prompt and market limits, and an automatic scan every two days. Your first scan starts when you click “START 7-DAY TRIAL” on the payment screen in setup.

There are two exceptions. On the Takip plan, fan-out and suggestions show only a preview during the trial as well; full access is on Growth and above. The Claude add-on engine is off during the trial.

You can see how many days you have left in the “Trial · N days left” badge at the top of the dashboard.

The Ajans plan has no free trial; it's set up after a conversation with our team.

Still stuck?

Write to us with questions about setup, measurement or billing. We have no phone line; everything runs in writing so what was said stays on record.

Write to us · support@kleur.ai
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