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Help center›Trial, plans and payment

Trial, plans and payment

  • How long is the free trial, and what's included?
  • Will I be charged during the trial? Do I need to cancel it?
  • My trial has ended. What happens now? Will my data be deleted?
  • Can I extend or restart my trial?
  • How do I choose my plan, and can I change it later?
  • How do I pay for my plan? Why does the payment window say “isn't open yet”?
  • Where can I download my invoice?
  • How do I cancel my subscription?
  • What are the cancellation and refund terms?
  • What's the difference between deleting a brand and canceling my subscription?
  • How do I switch to the Ajans plan? Why is there no free trial?
  • Can I add Claude to my plan?
  • How does the referral discount work, and what do I get from Refer and earn?
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Can I extend or restart my trial?

Each account gets one free trial; the dashboard has no option to extend or restart a trial.

Each account gets a free trial only once. After the trial ends, a new trial can't be started on the same account. Signing out and back in, or choosing a different plan, doesn't start a new trial either.

There's no button in the dashboard to extend the trial. If you need more time, email support@kleur.ai before the trial ends; extensions are at our team's discretion.

Still stuck?

Write to us with questions about setup, measurement or billing. We have no phone line; everything runs in writing so what was said stays on record.

Write to us · support@kleur.ai
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