İçeriğe atla
Kleur AI
ProductResourcesPricingMCPComing soon
TR/EN
Log InStart Free
Help center›Trial, plans and payment

Trial, plans and payment

  • How long is the free trial, and what's included?
  • Will I be charged during the trial? Do I need to cancel it?
  • My trial has ended. What happens now? Will my data be deleted?
  • Can I extend or restart my trial?
  • How do I choose my plan, and can I change it later?
  • How do I pay for my plan? Why does the payment window say “isn't open yet”?
  • Where can I download my invoice?
  • How do I cancel my subscription?
  • What are the cancellation and refund terms?
  • What's the difference between deleting a brand and canceling my subscription?
  • How do I switch to the Ajans plan? Why is there no free trial?
  • Can I add Claude to my plan?
  • How does the referral discount work, and what do I get from Refer and earn?
← All categories

What's the difference between deleting a brand and canceling my subscription?

“Delete brand” permanently deletes the brand and all of its data but doesn't touch your subscription; “Cancel subscription” stops renewal and doesn't delete your data.

These are two separate actions. Both sit on separate cards at the very bottom of the Settings › Subscription and billing page.

Delete brand: permanently deletes the brand and the answers, mentions, sources, scores, tasks and prompt set processed so far. This can't be undone; to confirm, you need to type the brand name exactly. Your subscription is not canceled by this action.

Cancel subscription: renewal stops and no new charges are made. Your plan stays active until the end of the period; on that date, scans stop. Your brands and data aren't deleted. You can change your mind with “Undo cancellation” before the period ends.

If you're on a trial, you don't need to cancel; a paid subscription doesn't start automatically when the trial ends.

If you only want to stop scans without deleting the brand, you can clear the “Schedule active” checkbox in Settings › Scans and click “Save schedule”.

Still stuck?

Write to us with questions about setup, measurement or billing. We have no phone line; everything runs in writing so what was said stays on record.

Write to us · support@kleur.ai
Kleur AI

Product

  • How it works
  • Agencies
  • Pricing
  • MCP
  • Contact

Resources

  • Methodology
  • Glossary
  • Help

Contact

  • About
  • Contact
  • Help

Be the First to Know About Us

E-mailJOIN
Türkçe
iyzico, Mastercard, Visa, American Express, Troy

Kleur AI, All rights reserved 2026

KVKK DisclosurePrivacy PolicyCookie PolicyTerms of ServiceData Subject RequestCancellation & Refunds
Back to top