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Help center›Trial, plans and payment

Trial, plans and payment

  • How long is the free trial, and what's included?
  • Will I be charged during the trial? Do I need to cancel it?
  • My trial has ended. What happens now? Will my data be deleted?
  • Can I extend or restart my trial?
  • How do I choose my plan, and can I change it later?
  • How do I pay for my plan? Why does the payment window say “isn't open yet”?
  • Where can I download my invoice?
  • How do I cancel my subscription?
  • What are the cancellation and refund terms?
  • What's the difference between deleting a brand and canceling my subscription?
  • How do I switch to the Ajans plan? Why is there no free trial?
  • Can I add Claude to my plan?
  • How does the referral discount work, and what do I get from Refer and earn?
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Where can I download my invoice?

No payments are taken through the dashboard yet, so there's no invoice to download. There's also no screen in the dashboard for entering billing details right now.

Because no payments are taken through the dashboard yet, no invoice is created for you to download.

There's currently no screen in the dashboard where you can enter details such as your billing name, tax number and billing address.

Plan prices exclude VAT; 20% VAT is added to the invoice.

Still stuck?

Write to us with questions about setup, measurement or billing. We have no phone line; everything runs in writing so what was said stays on record.

Write to us · support@kleur.ai
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